Shipping policy

Last Updated: June 2026

Thank you for shopping at KARLLAGERFELD.ONLINE.

Processing Time

All orders are processed within 24 hours to 4 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Time

Once dispatched, orders typically arrive within 1–3 business days.

Please note that shipping times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Order Tracking

Tracking information will be provided once your order has been shipped, where applicable.

Shipping Delays

While we strive to deliver all orders on time, KARLLAGERFELD.ONLINE is not responsible for delays caused by shipping carriers or circumstances beyond our control.

Once an order has been successfully processed and handed over to our shipping partner, KARLLAGERFELD.ONLINE will provide tracking information where available and will make reasonable efforts to assist customers with any delivery-related concerns. While we strive to ensure every order reaches its destination promptly, KARLLAGERFELD.ONLINE cannot be held liable for delays, failed deliveries, loss, theft, or damage caused by third-party courier services, customs procedures, adverse weather conditions, incorrect shipping information provided by the customer, or other circumstances beyond our reasonable control. By placing an order, customers acknowledge and accept that delivery services are performed by independent carriers and that shipping timelines are estimates only.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.